S. NARESH; K. CHIRANJEEVI; B. POOJITHA; K. BALAKRISHNA. A Trivariate Customer Satisfaction Prediction Framework Using XLNetBased Text Mining Models. International Journal of Data Science and IoT Management System, [S. l.], v. 5, n. 2(2), p. 278–290, 2026. DOI: 10.64751/ijdim.2026.v5.n2(2).796. Disponível em: https://ijdim.com/journal/index.php/ijdim/article/view/796. Acesso em: 24 apr. 2026.