1DR. M. RATNA RAJU, 2SURAGANI SWATHI, 3PULLAGURA DIVYA, 4SANKARASETTY BALA MURALI KRISHNA. Predictive Analytics for Customer Churn in E-Commerce with Chatbot conversation using Full stack web development. International Journal of Data Science and IoT Management System, [S. l.], v. 5, n. 2(2), p. 1159–1165, 2026. DOI: 10.64751/. Disponível em: https://ijdim.com/journal/index.php/ijdim/article/view/1003. Acesso em: 10 jun. 2026.