BULUSU RAMA; PONTHATI PRAVEEN REDDY; BOLLAPALLI SAI BHARATH; VARSHITH KAMBHAMPATI. Scalable Customer Support Ticket Analysis Using Hybrid NLP and Ensemble-Based Classification Models. International Journal of Data Science and IoT Management System, [S. l.], v. 5, n. 2(1), p. 536–549, 2026. DOI: 10.64751/ijdim.2026.v5.n2(1).811. Disponível em: https://ijdim.com/journal/index.php/ijdim/article/view/811. Acesso em: 24 apr. 2026.